What if I don't/can't complete a campaign?

Failure to complete campaign requirements on time may result in forfeiture of compensation and reduced eligibility for future campaigns. If you anticipate difficulty in completing requirements on time, reach out to your campaign rep so that we can work with the brand to make alternate arrangements.

The product is not a good fit/I don't want to do the post.

If you no longer want to participate in a campaign respond to the original invitation email and a real person will be in touch with you soon to figure out a solution.

My profile info is outdated.

You can update your profile information by signing in to your dashboard. Keeping an up-to-date profile is important to help us pair you with relevant campaigns.

How campaigns work?

Campaigns start with an email invitation from a brand. Read the content to learn what you're being asked to do, the timeline, and compensation. At the bottom of the email, you will be prompted to click to accept the campaign. Clicking this button will take you to a page that reiterates the campaign details, and prompts you for an e-signature. Once you accept the campaign you may be prompted to provide additional information, depending on the brand and campaign. Accepting a campaign does not n...

How do I apply to a campaign?

There are two types of campaigns: public and private. If a campaign is public you will be able to view basic campaign details and indicate your interest. If a campaign is private, a brand rep will reach you via the Tidal platform to invite you to apply to the campaign.

When/how do I get paid?

We issue payment in net 45 days from the time you submit your work to the dashboard. You will receive a confirmation email when your work is completed. If you live in the U.S. we issue payment through bill.com. If you have a bill.com account, make sure to connect with Tidal Labs to be eligible for e-payments. If you do not live in the U.S. we issue payment through PayPal. When you provide payment details make sure you use an email address connected to your PayPal account. Please direct paymen...

How do I know if I've been selected for a campaign?

If you have been accepted into a campaign you will receive a confirmation email from [Campaign]@tid.al.

How are influencers selected for campaigns?

Brands select influencers across a combination of factors, including reach, content type, and image quality. Sometimes brands may also want to work within certain demographics or metro areas.

Influencer Services Agreement

This Influencer Services Agreement (this “Agreement”), dated as of the date of Contractor’s acceptance of the Campaign Invitation, applies to any Campaign Invitation (as defined below) between Tidal Labs, Inc. (“Company”) and any influencers (“Contractor”) engaged in campaigns with Company and/or a client of Company (“Client”) that involve compensation. Each of Tidal, Client and Contractor are referred to herein individually as a "Party" and collectively as the "Parties". - Engagement o...