Onboarding Resources

Creating a Survey

The Influencer Hub can host simple surveys and collect responses from influencers. This simple tool turns your influencers into a focus group. It is also a valuable way to gain insight into your influencers, the types of content they produce, how they feel about your product or brand, what events they participate in, and anything else that can be broken down into questions and answers. Create a Survey From your dashboard, navigate to the Campaigns page and click the "Create a Campaign" butt...

Favorites

The Favorites toolbox is where you can save links to all of your most commonly visited pages, and is especially convenient for accessing page you frequently visit that are nested several layers deep within the dashboard: To add or modify your favorite links, click on the Edit Favorites button:

Adding Brand Administrators

You can only add existing platform users as administrators of your dashboard. Therefore there are three possible ways to add an administrator to your account: If the User Account Already Exists: If the intended administrator already has an account on the Tidal Labs platform; that is, they've previously signed in to an influencer dashboard or different management dashboard, simply visit Settings -> Administrators, click Add Administrator, and enter their email address. They will be added...

Channel Settings

Your dashboard, or Channel, has a variety of settings and options that you can take advantage of to provide users with a customized experience. To visit your Channel's settings page, visit your dashboard and click Settings in the main menu: General Settings The General Settings page is where you control things like branding & identity, page titles, the look & feel of your Influencer Hub, and much more. Use the menu in the left-hand sidebar to navigate through the different sections of this p...

Campaigns Page

The Campaigns page is where you can access everything relating to an individual campaign including its influencers, content, statistics and reporting, logistics, product management and more. By default, your campaigns will be listed in the order of their most recent activity. To create a new campaign, click the Create Campaign button near the top of the page: In the pop-up window that displays, you will be given a couple different options. To create a brand new, blank campaign simply enter...

Launch Your First Campaign!

Here are the steps to launch your first campaign. Click into the links for more detail on each step! - Create Campaign (http://364141.hs-sites.com/knowledge/campaigns-page) in dashboard - Edit Asset Manager (http://364141.hs-sites.com/knowledge/managing-templates) for customized emails for campaign workflow - Discover influencers (http://364141.hs-sites.com/knowledge/discovering-influencers) and build lists (http://364141.hs-sites.com/knowledge/lists) - Activate influencers (http:...

Setting up your company's info

Your dashboard (also known as channel) has a variety of settings that let you customize the experience for your admins and account managers. To get started, click on the settings icon in the left-hand navigation. This page has many different options for configuring your dashboard, with some more advanced than others. However, for the purposes of getting started, we will only be concerned with a handful of them: Channel Name This is the official name you give to your dashboard, which most ...

Full list of features and components for Tidal Labs

Tidal Labs Master Service Agreement Date: May 14, 2018 Subject: This Master Service Agreement (this “Agreement”) is entered into by and between Tidal Labs, Inc., a Delaware corporation (“Tidal”) and all Clientsyou individually, if you are agreeing in your personal capacity, or if you are authorized to consent on behalf of Tidal Labs (“your company or organization, the entity for whose benefit you act (“You” or “Client”),”), and applies to any initial, and subsequent, supplemental contractual ...

Concepts and Overview

The Tidal Labs platform is a full-stack influencer marketing suite. It manages profiles, logistics, workflows, content, and reporting for your various influencer marketing efforts. What is an Influencer? The Tidal Labs platform does not need to be used to manage "influencers" in the traditional sense -- meaning, it doesn't just manage social media influencers. You'll often see us refer to influencers by other terms, like "Creator", "Brand Advocate", or simply "User". All terms are accurate....