Welcome to the Tidal Labs Helpdesk

Your dashboard's Reporting page includes a wealth of charts and information to help you understand the performance of your campaigns. You can access this page by clicking on the Reporting icon in the left-hand navigation. Influencer Analysis This section has several charts that provide insight into who your creators are and how they perform across your campaigns. You can see stats about your creators such as their reach, percent of engagement, their ages, the average rates that they charge...

The Campaign Wizard is a helpful tool that includes campaign presets to help you set up your first campaign in the dashboard. After you've created and titled your new campaign, you will be prompted by the Campaign Wizard to complete your setup. There are four campaign presets, Paid Social, Product Sampling, Direct Content, and Campaign With Drafts. The Paid Social Campaign preset is for campaigns that are solely for social media posts and require influencers to post content to their social ch...